Hospitality – Hotel & Restaurant Services Management (HTM)

Program overview

The Hospitality – Hotel & Restaurant Services Management (HTM) program is a two-year diploma designed to equip students for a successful career in the dynamic global hotel and hospitality industry. Students will engage closely with industry professionals and peers, gaining practical experience through paid work opportunities. The curriculum emphasizes essential skills such as exceptional guest service, cultural diversity, and management techniques. With a common first semester, students can choose to specialize in either hotel and restaurant service or wedding and conference planning. Additionally, the program integrates industry-recognized certifications into the coursework, ensuring graduates are well-prepared for the job market.

Program structure

This program is structured to be completed over 4 semesters (2 years), providing a comprehensive education in hospitality management. Key features of the program structure include:

• Hybrid delivery format, combining online and in-person coursework.
• Common first semester followed by specialization options.
• Incorporation of industry-recognized certifications throughout the program.
• Opportunities for paid work experience to enhance practical skills.

Students will also benefit from flexible learning options, allowing them to choose between attending classes in person or online, depending on their needs. This flexibility is particularly beneficial for international students, as it aligns with Post-Graduation Work Permit (PGWP) eligibility requirements.

Featured Experiences

The Hospitality – Hotel & Restaurant Services Management program offers several unique experiences that enhance learning and practical application:

• Access to a Hospitality Lab featuring a commercial kitchen, simulated restaurant, and bar for hands-on training.
• Opportunities for paid work experience in various hospitality settings.
• Industry certifications such as Smartserve, First Aid and CPR, WHMIS, and Food Handling Certification.
• Networking opportunities through Seneca Works, providing lifelong access to job boards and career coaching.
• Collaboration with industry professionals and employers for real-world insights and experiences.

Career Options

Graduates of the Hospitality – Hotel & Restaurant Services Management program can explore a variety of career paths in Canada, including:

• Hotel Front Office Manager: Overseeing daily operations at the front desk, ensuring guest satisfaction and efficient service.
• Food and Beverage Manager: Managing food service operations, including menu planning, staff management, and customer service.
• Wedding Planner: Coordinating all aspects of wedding events, from venue selection to vendor management and logistics.
• Event Planner: Organizing and executing various events, including corporate meetings, conferences, and social gatherings.
• Resort Operations Manager: Overseeing the daily operations of a resort, ensuring a high level of guest service and satisfaction.

Other potential career options include roles in banquet and catering services, human resources, marketing and sales, and hotel and restaurant administration. The diverse skill set acquired through this program prepares graduates for a successful career in the hospitality industry.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.