Flight Services (FLS)

Program overview

The Flight Services (FLS) program at Seneca is designed to equip students with the essential skills and knowledge needed for a successful career in the airline industry. This eight-month certificate program focuses on safety and emergency procedures, both on the ground and in-flight. Students will develop strong communication skills, leadership abilities, and a deep understanding of the aviation industry. The program emphasizes professionalism and aims to prepare students for a rewarding career in the service-driven aviation sector. With a blend of online and hybrid learning formats, students will gain practical experience while studying.

Program structure

The Flight Services program is structured to provide a comprehensive learning experience over a duration of 2 semesters (8 months). Key features of the program structure include:

• Hybrid delivery format, combining online and on-campus learning.
• Common first-year courses with the Flight Services: Operations & Cabin Management diploma program, allowing for potential credit pathways.
• Mandatory uniform for on-campus classes, which must be purchased at an additional cost.
• Hands-on training opportunities in the Flights Experiential Hub, featuring state-of-the-art equipment.

This program is available for Canadian and international applicants, with start dates in January, May, and September. It meets the Post-Graduation Work Permit (PGWP) eligibility requirements, ensuring that students can gain valuable work experience after graduation.

Featured Experiences

The Flight Services program offers several unique experiences that enhance learning and prepare students for the aviation industry:

• Hands-on training in the Flights Experiential Hub, which includes a B737 cabin simulator and various emergency equipment.
• Opportunities to work in a Seneca branded uniform, fostering a professional environment from the start.
• Access to a hybrid learning format, allowing flexibility in how students engage with course material.
• Collaboration with major airlines for co-op placements, providing real-world experience and networking opportunities.
• Focus on sustainability, teaching students the importance of reducing environmental footprints in the aviation industry.

Career Options

Graduates of the Flight Services program can pursue a variety of career options within the aviation sector. Some potential job roles include:

• Flight Attendant: Responsible for ensuring passenger safety and comfort during flights, providing excellent customer service.
• Check-in/Gate Agent: Assists passengers with check-in procedures, boarding, and managing flight schedules.
• Airline Concierge: Offers personalized services to passengers, enhancing their travel experience and addressing any special needs.
• Airline Reservationist: Manages flight bookings, changes, and cancellations, providing support to customers over the phone or online.
• Airport Ground Agent: Coordinates ground operations, including baggage handling, aircraft servicing, and passenger assistance.

These roles are available with both Canadian and international airlines, providing graduates with a wide range of employment opportunities in the aviation industry.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.