Tourism – Travel Operations (TTO) at Seneca Polytechnic - Program overview

This program is currently under review and being updated. For the most up-to-date information, please contact us.

Program overview

Admission Requirements

Intakes

Last updated on 2026-03-27

Program overview

The Tourism – Travel Operations (TTO) program is an eight-month certificate course designed to equip students with essential skills for an entry-level career in the vibrant travel and tourism industry. This program emphasizes practical, job-ready skills and industry knowledge, preparing students for customer-focused roles. Participants will gain insights into the global tourism sector, learning about various destinations across continents and how cultural and historical contexts shape tourism experiences. The curriculum also focuses on promoting tourism products and enhancing customer service quality, ensuring graduates are well-prepared for the dynamic nature of the industry.

Program structure

The Tourism – Travel Operations (TTO) program is structured to be completed in 2 semesters (8 months), offering a full-time study option. The program is delivered entirely online, allowing students to learn remotely without the need to attend campus. Key features of the program structure include:

Online learning format, which can be either synchronous or asynchronous.
Focus on developing strong customer service and service leadership skills.
Hands-on experience with Global Distribution Systems (GDS) such as Sabre and Amadeus.
Preparation for the Certified Cruise Counsellor (CCC) certification through the Cruise Lines International Association (CLIA).
Pathway for graduates with a GPA of 3.0 or higher towards a Bachelor of Business Administration (BBA) in Hospitality, Travel & Tourism Specialization.

Featured Experiences

The Tourism – Travel Operations (TTO) program offers several unique experiences that enhance learning and practical application:

Industry-based learning opportunities to develop real-world skills.
Hands-on insight into daily operations of travel professionals.
Exploration of global destinations, including North America, Europe, Australia, Asia, and Africa.
Certification preparation for the CTC Travel Counsellor Certification Knowledge Test, certified by the Association of Canadian Travel Agencies (ACTA).
Access to a network of industry associations, including the Association of Corporate Travel Executives (ACTE) and the Tourism Industry Association of Canada (TIAC).

Career Options

Graduates of the Tourism – Travel Operations (TTO) program can pursue a variety of career paths in Canada, including:

Ground Transportation Coordinator: Manage and coordinate transportation services for travelers, ensuring smooth transit experiences.
In-bound Tourism Specialist: Facilitate travel arrangements and services for tourists visiting Canada.
Travel Retailer: Work in retail environments selling travel packages and services to customers.
Ticket and Counter Agent: Assist customers with ticket purchases and travel inquiries at airports or travel agencies.
Convention/Conference Planner Assistant: Support the planning and execution of events, ensuring all logistics are managed effectively.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.

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Last updated on 2026-03-27

Program overview

Academic Requirements

The admission requirements for the Tourism – Travel Operations (TTO) program are as follows:

Ontario Secondary School Diploma (OSSD), or equivalent, or a mature applicant.
English: Grade 12 C or U, or equivalent course.

For international students, additional information is required based on your home country. All international applicants must meet Seneca’s English requirements. Additional documents or assessments may be required upon request.

Transcripts may be required to be evaluated by WES in some cases.

If you have any questions or need further clarification regarding the admission requirements, please feel free to contact LOA Portal's advisors for support.

Currently, there are no specific minimum GPA requirements or prerequisite courses mentioned for this program. However, it is advisable to ensure that you meet the general academic standards to enhance your application.

We encourage all prospective students, especially those from Vietnam and other Asian countries, to reach out to LOA Portal's advisors for tailored guidance and assistance in navigating the application process.

Language Requirements

All applicants to the Tourism – Travel Operations (TTO) Certificate program must demonstrate proficiency in English. The following English proficiency tests are accepted:

CAEL CE and CAEL online: Minimum 60
Cambridge English Exams (B2 First/FCE, C1 Advanced/CAE or C2 Proficiency/CPE): Minimum 169 with no skill below 162
Duolingo: Minimum score 105 to 110
IELTS Academic: Minimum 6.0 with no skill below 5.5
PTE Academic: Minimum score 58
TOEFL (including MyBest TOEFL and Home Edition): No skill below 4 out of 6 (or 20 out of 30)

Please note that the requirements listed above are the minimum cut-offs, and meeting these does not guarantee admission. Highly competitive program seats will be offered to the most qualified applicants based on ranking from highest to lowest.

Please check with our team for more details.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors. The listed minimum requirements are a guideline and do not guarantee admission. Do not worry, we will notify you of any changes during the application process.

Not meeting the minimum language requirements?

You may still be able to apply!