Hospitality - Hotel And Restaurant Operations Management

Program overview

Join a growing industry and gain opportunities worldwide with the two-year Hospitality - Hotel and Restaurant Operations Management Ontario College Diploma program. This program equips you with specialized managerial skills tailored for the hospitality and tourism industry through a blend of theory and hands-on classes led by industry professionals. You will delve into essential topics such as hotel and restaurant operations, management skills, computer applications in hospitality and tourism, financial management, and marketing. The first year focuses on foundational industry and business courses, preparing you for entry-level positions, while the second year emphasizes management skills for long-term career success in this dynamic field.

Program structure

The Hospitality - Hotel and Restaurant Operations Management program spans a duration of two years. The structure of the program is designed to provide a comprehensive learning experience through a combination of theoretical knowledge and practical application. Key features of the program include:

• Hands-on classes delivered by industry professionals.
• Experiential learning opportunities at Restaurant International, Algonquin College's student-operated restaurant.
• Classes scheduled during evenings and weekends to accommodate the industry's shift work.
• Pathway options for graduates to enter into Level 05 (Year 3) of the Algonquin College Bachelor of Hospitality and Tourism Management degree.

This program is structured to ensure that students are well-prepared for the various roles within the hospitality and tourism sectors, equipping them with the necessary skills to thrive in a competitive job market.

Featured Experiences

The Hospitality - Hotel and Restaurant Operations Management program offers a variety of unique experiences that enhance learning and prepare students for real-world challenges:

• Hands-on experience in various roles at Restaurant International, a fine dining training restaurant.
• Access to dedicated computer labs equipped with the latest industry software for hotel reservations and financial analysis.
• Opportunities to engage in work-integrated learning through simulated workplace environments.
• Classes designed to accommodate the flexible scheduling needs of the hospitality industry.
• Networking opportunities with industry professionals and potential employers.

These experiences are designed to provide students with practical skills and insights that are essential for success in the hospitality and tourism sectors.

Career Options

Graduates of the Hospitality - Hotel and Restaurant Operations Management program can explore a variety of career opportunities in Canada, including:

• Front Desk Services Agent: Responsible for managing guest check-ins and check-outs, providing information about the hotel, and addressing guest inquiries.
• Food and Beverage Supervisor: Oversees dining operations, ensuring high-quality service and customer satisfaction in food and beverage establishments.
• Guest Services Supervisor: Manages the guest services team, ensuring that guests receive exceptional service and addressing any issues that arise.
• Hotel Night Auditor: Handles financial transactions and reconciliations during the night shift, ensuring accurate reporting of hotel operations.
• Reservations Agent: Manages booking inquiries and reservations, providing excellent customer service and support to guests.

With the skills and knowledge gained from this program, graduates are well-equipped to pursue supervisory or management positions in the hospitality industry, as well as further academic qualifications if desired.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.