Hospitality - Hotel And Restaurant Operations Management

Program overview

Join a growing industry and gain opportunities worldwide with the two-year Hospitality - Hotel and Restaurant Operations Management Ontario College Diploma program. This program equips you with specialized managerial skills tailored for the hospitality and tourism industry through a blend of theoretical knowledge and hands-on classes led by industry professionals. You will delve into essential topics such as hotel and restaurant operations, management skills, computer applications in hospitality and tourism, financial management, and marketing. The first year focuses on foundational industry and business courses, preparing you for entry-level positions, while the second year emphasizes management skills for long-term career success in this dynamic field.

Program structure

The Hospitality - Hotel and Restaurant Operations Management program spans a duration of two years. The structure of the program is designed to provide a comprehensive learning experience through a combination of theoretical and practical components. Key features include:

• Introductory courses in the first year to prepare students for entry-level positions.
• Advanced management skills development in the second year to ensure long-term career success.
• Hands-on experience in Restaurant International, Algonquin College's student-operated restaurant.
• Classes scheduled during evenings and weekends to accommodate the industry's shift work.
• Opportunities for eligible graduates to bridge into Year 3 of the Bachelor of Hospitality and Tourism Management degree.

This program is structured to ensure that students are well-prepared for the various roles within the hospitality and tourism sectors, making them competitive candidates in the job market.

Featured Experiences

The Hospitality - Hotel and Restaurant Operations Management program offers several unique experiences that enhance learning and practical application:

• Hands-on training in Restaurant International, a student-operated fine-dining restaurant.
• Evening and weekend classes to simulate real-world shift work in the hospitality industry.
• Opportunities to engage with industry professionals through various practical assignments.
• Work-integrated learning experiences that combine real clients with simulated workplace environments.
• Access to a network of industry contacts and potential employers through program events and activities.

These experiences are designed to provide students with a well-rounded education, preparing them for the challenges and opportunities in the hospitality sector.

Career Options

Graduates of the Hospitality - Hotel and Restaurant Operations Management program can explore a variety of career opportunities in Canada, including:

• Front Desk Services Agent: Responsible for managing guest check-ins and check-outs, providing information about hotel services, and addressing guest inquiries.
• Food and Beverage Supervisor: Oversees dining operations, ensuring quality service and managing staff in food and beverage settings.
• Guest Services Supervisor: Manages guest relations, ensuring a high level of customer satisfaction and addressing any issues that arise during their stay.
• Hotel Night Auditor: Handles financial transactions and reconciliations during the night shift, ensuring accurate reporting of hotel operations.
• Reservations Agent: Manages booking inquiries, processes reservations, and provides information about hotel accommodations and services.

With the skills acquired in this program, graduates are well-equipped to pursue supervisory or management positions in the hospitality industry, as well as further academic qualifications if desired.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.