Flight Services – Operations & Cabin Management (FSO)

Program overview

Seneca's Flight Services – Operations & Cabin Management (FSO) program is designed to equip students with essential job-related skills and knowledge for a successful career in the airline industry. This exclusive two-year diploma program emphasizes experiential and hands-on learning, ensuring that graduates are job-ready. Students will learn about the responsibilities of a flight attendant, including maintaining passenger safety and adhering to regulatory procedures. The program fosters a service-driven attitude and a safety-conscious focus, preparing students to handle a diverse range of duties both on the ground and in-flight.

Program structure

The Flight Services – Operations & Cabin Management program is structured to provide a comprehensive learning experience over a duration of 4 semesters (2 years). The program is delivered in a hybrid format, combining online and on-campus learning to enhance student engagement and practical experience. Key features of the program structure include:

• Field Placement: Students will complete 150 hours of field placement in their fourth semester, gaining real-world experience through partnerships with airlines and ground service providers.
• Hybrid Delivery: Courses are offered in a flexible format, allowing students to choose between online and in-person learning.
• Uniform Requirement: Students are required to wear a Seneca branded uniform during on-campus classes, which must be purchased separately.

This program not only prepares students academically but also ensures they are equipped with the necessary skills and experiences to thrive in the airline industry.

Featured Experiences

The Flight Services program offers several unique experiences that enhance the learning journey for students:

• Field Placement: A crucial component of the program, allowing students to apply their skills in real-world settings.
• Hands-on Learning: Students will engage with airline safety and emergency equipment, ensuring they are well-prepared for their roles.
• Flights Experiential Hub: A state-of-the-art training center at the Newnham Campus, providing students with access to advanced training tools and realistic scenarios.
• Industry Partnerships: Collaborations with major airlines like WestJet and Cathay Pacific, offering students valuable insights and networking opportunities.

These experiences are designed to ensure that graduates are not only knowledgeable but also confident and ready to excel in their careers.

Career Options

Graduates of the Flight Services – Operations & Cabin Management program can explore a variety of career options within the airline industry. Some potential job roles include:

• Flight Attendant: Responsible for ensuring passenger safety and comfort during flights, managing in-flight services, and handling emergencies.
• In-Charge Flight Attendant: Leads the cabin crew, oversees in-flight operations, and ensures compliance with safety regulations.
• Check-in/Gate Agent: Assists passengers with check-in procedures, manages boarding processes, and addresses customer inquiries.
• Airline Concierge: Provides personalized services to passengers, enhancing their travel experience and addressing special requests.
• Airport Ground Agent: Manages ground operations, including baggage handling, aircraft servicing, and customer assistance.

These roles offer graduates the opportunity to work for both Canadian and international airlines, making it a versatile and rewarding career path.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.