Office Administration – Health Services (MES) (Seneca@York)

Program overview

Seneca's Office Administration – Health Services (MES) program is designed to provide students with specialized, practical, and hands-on training essential for working in various healthcare settings. This program emphasizes the development of critical skills such as computer proficiency, medical terminology, clinical and office procedures, and medical ethics. With a strong focus on effective communication, students will be well-prepared to thrive in the medical environment. The program is delivered in a flexible format, allowing students to choose between online and in-person learning options.

Program structure

The Office Administration – Health Services program is structured to be completed in 3 semesters (12 months). This comprehensive program includes:

• Hands-on training in healthcare settings
• Field placement opportunities to gain real-world experience
• Flexible delivery options, including online and in-person classes
• Focus on essential skills such as written communication, organization, and proficiency in specialized medical software

Students will also have the option to participate in an unpaid field placement during their third semester, which is crucial for acquiring practical experience. Alternatively, those who do not meet the academic requirements for placement can opt for a Medical Office Simulation course. Successful completion of either option is necessary for graduation.

Featured Experiences

• Unpaid field placement in a healthcare setting during the third semester
• Medical Office Simulation course as an alternative to field placement
• Interactive learning spaces for in-person and online students
• Access to resources and learning opportunities through a partnership with the Association of Administrative Professionals (AAP)
• Opportunity to pursue Canadian Certified Administrative Professional (CCAP) certification

Career Options

Graduates of the Office Administration – Health Services program can explore a variety of career options in Canada, including:

• Medical Office Assistant: Provides administrative support in medical offices, managing patient records and scheduling appointments.
• Medical Clinic Assistant: Assists healthcare professionals in clinics, handling patient interactions and administrative tasks.
• Medical Receptionist: Manages front desk operations, greeting patients and coordinating appointments.
• Hospital Unit Clerk: Supports hospital staff by managing patient information and facilitating communication within the unit.
• Ward Clerk: Responsible for administrative tasks in hospital wards, ensuring smooth operations and patient care.
• Medical Administrator: Oversees administrative functions in healthcare facilities, ensuring compliance and efficiency.
• Patient Care Coordinator: Coordinates patient care services, acting as a liaison between patients and healthcare providers.
• Medical Transcriptionist: Converts voice-recorded reports from healthcare professionals into written documents.
• Medical Secretary: Provides secretarial support in medical settings, managing correspondence and documentation.

Employment opportunities can be found in various health-related environments, including hospitals, family health centers, doctors’ offices, and medical laboratories.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.