Office Administration – Health Services (MES) (Online)

Program overview

Seneca's Office Administration – Health Services (MES) program is designed to equip students with specialized, practical, and hands-on training necessary for a successful career in various healthcare settings. This program emphasizes the development of essential skills such as written communication, medical terminology, and proficiency in specialized software. With a strong focus on effective communication, students will be prepared to navigate the complexities of the medical environment. The program is delivered online, providing flexibility for students to balance their studies with other commitments.

Program structure

The Office Administration – Health Services program is structured to be completed in 3 semesters (12 months). This diploma program offers a comprehensive curriculum that includes:

• Online and flexible delivery options
• Hands-on training in medical office procedures
• Field placement opportunities for practical experience
• Alternative Medical Office Simulation course for those who prefer not to participate in field placement

Students are required to achieve a keyboarding speed of 50 words per minute to graduate. The program is designed to ensure that students gain the necessary skills and knowledge to thrive in a healthcare environment, preparing them for various roles in the industry.

Featured Experiences

The Office Administration – Health Services program offers several unique features that enhance the learning experience:

• Unpaid field placement during the third semester, providing real-world experience in a healthcare setting
• Medical Office Simulation course as an alternative to field placement
• Access to resources and learning opportunities through a partnership with the Association of Administrative Professionals (AAP)
• Flexible delivery format, allowing students to choose between in-person and online learning

These experiences are designed to ensure that students graduate with practical skills and a strong understanding of the healthcare administrative landscape.

Career Options

Graduates of the Office Administration – Health Services program can pursue a variety of career options in Canada, including:

• Medical Office Assistant: Responsible for managing patient records, scheduling appointments, and assisting healthcare professionals.
• Medical Clinic Assistant: Supports the daily operations of a medical clinic, including patient care and administrative tasks.
• Medical Receptionist: Greets patients, manages phone calls, and handles appointment scheduling and billing inquiries.
• Hospital Unit Clerk: Coordinates administrative tasks within a hospital unit, including patient admissions and record management.
• Ward Clerk: Assists nursing staff with administrative duties, ensuring smooth operations within a hospital ward.
• Medical Administrator: Oversees the administrative functions of a healthcare facility, ensuring compliance with regulations.
• Patient Care Coordinator: Manages patient care plans and coordinates services among healthcare providers.
• Medical Transcriptionist: Converts voice-recorded reports from healthcare professionals into written documents.
• Medical Secretary: Provides administrative support in medical offices, including managing correspondence and scheduling.

Employment opportunities are available in various health-related settings, such as hospitals, family health centers, doctors’ offices, and medical laboratories.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.