Office Administration - Health Services - 335

Program Overview

Become an important member of the health services industry with a specialized understanding of medical office practices, terminology, electronic medical records, and more. The Office Administration - Health Services program at Mohawk College is designed to equip students with the necessary skills to thrive in various administrative roles within the healthcare sector. This program is well-recognized by local hospitals and medical offices, ensuring that graduates are prepared to meet the demands of the industry. With a focus on practical experience and relevant coursework, students will gain a comprehensive understanding of the healthcare environment and the administrative tasks that support it.

Program Structure

The Office Administration - Health Services program spans a duration of two academic years, consisting of periods of 8 months each. The program structure includes:

• Common semesters 1 and 2 with Office Administration - General.
• Completion of highly respected Medical Terminology 1 and 2 courses.
• Ontario Health Certificates in Privacy and Infection Prevention and Control (IPAC 7).
• Active program advisory committee meetings to ensure the curriculum remains current.

Students will also have opportunities for experiential learning through a mix of on-campus labs and simulations. The program includes a mandatory field placement in the health services sector, providing hands-on experience that is crucial for career readiness. This program is designed to prepare students for various roles in the healthcare administrative field, ensuring they are well-equipped to support medical professionals and contribute to patient care.

Featured Experiences

The Office Administration - Health Services program offers several unique features that enhance the learning experience:

• Field placement opportunities in the health services sector, allowing students to gain practical experience.
• Consultations with community partners to complete an industry project.
• Presentations from the McMaster Department of Surgery, providing insights from industry experts.
• Annual resume fair hosted by St. Joseph’s Healthcare Hamilton, connecting students with potential employers.
• Hands-on experience with Electronic Medical Records (EMR) and specialized areas of medical transcription.

These experiences are designed to provide students with a comprehensive understanding of the healthcare administrative landscape, preparing them for successful careers in the field.

Career Options

Graduates of the Office Administration - Health Services program can pursue a variety of career opportunities in Canada, including:

• Business/Ward/Unit Clerk: Responsible for managing administrative tasks within a healthcare unit, ensuring smooth operations and communication.
• Patient Registration Clerk: Handles patient intake and registration processes, ensuring accurate data entry and patient information management.
• Ministry of Health Billing Clerk: Manages billing processes and ensures compliance with Ministry of Health regulations and procedures.
• Administrative Assistant: Provides administrative support to healthcare professionals, managing schedules, correspondence, and office tasks.
• Medical Secretary: Performs secretarial duties in a medical office, including managing appointments, patient records, and communication.
• Medical Transcriptionist: Transcribes medical reports and documents, ensuring accuracy and confidentiality in patient information.

These roles are essential in various settings, including doctors' offices, hospitals, laboratories, and community agencies, making the program a valuable stepping stone for a rewarding career in health services administration.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.