Program overview
Admission Requirements
Intakes

Last updated on 2026-03-19

Program overview

Program overview

Become an important member of the health services industry with a specialized understanding of medical office practices, terminology, electronic medical records, and more. The Office Administration - Health Services program at Mohawk College prepares students to excel in various administrative roles within the healthcare sector. Graduates will be equipped with the necessary skills to support medical offices and contribute effectively to the health services industry.

Program structure

The Office Administration - Health Services program is designed to be completed in 2 academic years, which consists of periods of 8 months each. This comprehensive program includes:

  • Common semesters 1 and 2 with Office Administration - General.
  • Completion of highly respected Medical Terminology courses.
  • Ontario Health Certificates in Privacy and Infection Control.

Students will gain hands-on experience through various learning opportunities, including a mandatory field placement in the health services sector. This program is structured to ensure that students are well-prepared for the challenges of working in medical environments.

Featured Experiences

The Office Administration - Health Services program offers a variety of unique experiences that enhance learning and professional development:

  • Field placement opportunities to gain real-world experience in healthcare settings.
  • Consultations with community partners to complete industry projects.
  • Presentations from professionals, such as those from the McMaster Department of Surgery.
  • Participation in an annual resume fair hosted by St. Joseph’s Healthcare Hamilton.
  • Access to an active program advisory committee that ensures the curriculum remains current and relevant.

Career Options

Graduates of the Office Administration - Health Services program can pursue a variety of career opportunities in Canada, including:

  • Business/Ward/Unit Clerk: Responsible for managing administrative tasks within healthcare units, ensuring smooth operations.
  • Patient Registration Clerk: Handles patient intake and registration processes, ensuring accurate data entry and patient information management.
  • Ministry of Health Billing Clerk: Manages billing processes and ensures compliance with health regulations and standards.
  • Administrative Assistant: Provides administrative support to healthcare professionals, managing schedules, correspondence, and office tasks.
  • Medical Secretary: Performs secretarial duties in medical settings, including managing appointments and patient records.
  • Medical Transcriptionist: Transcribes medical reports and documents, ensuring accuracy and confidentiality.
  • Receptionist: Acts as the first point of contact for patients, managing front desk operations and patient inquiries.

These roles are essential in various healthcare environments, including hospitals, private practices, laboratories, and community agencies.

 

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.

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