Office Administration – Health Services (MES)

Program overview

Seneca's Office Administration – Health Services (MES) program is designed to equip students with specialized, practical, and hands-on training necessary for a successful career in various healthcare settings. This twelve-month diploma program focuses on developing essential skills such as computer proficiency, medical terminology, clinical and office procedures, and medical ethics. Students will also enhance their communication skills, which are critical for success in both the program and the medical field. The program emphasizes effective communication from the start, ensuring that graduates are well-prepared for their roles in healthcare environments.

Program structure

The Office Administration – Health Services program is structured to provide a comprehensive learning experience over 3 semesters (12 months). The program includes:

• Hands-on training in various healthcare settings
• Field placement opportunities to gain real-world experience
• Flexible delivery options, including online and in-person classes
• Focus on developing essential skills such as written communication, organization, and proficiency in specialized medical software

Students will have the chance to participate in an unpaid field placement during their third semester, allowing them to apply their knowledge in a formal work environment. Alternatively, students who do not meet the academic requirements for placement can opt for a Medical Office Simulation course. Successful completion of either option is mandatory for graduation.

Featured Experiences

• Unpaid field placement in a healthcare setting during the third semester
• Medical Office Simulation course as an alternative to field placement
• Interactive learning spaces for flexible delivery courses
• Access to resources and learning opportunities through a partnership with the Association of Administrative Professionals (AAP)
• Opportunity to pursue Canadian Certified Administrative Professional (CCAP) certification

Career Options

Graduates of the Office Administration – Health Services program can explore a variety of career options in Canada, including:

• Medical Office Assistant: Responsible for managing patient records, scheduling appointments, and assisting healthcare professionals.
• Medical Clinic Assistant: Supports the daily operations of medical clinics, including patient care and administrative tasks.
• Medical Receptionist: Greets patients, manages phone calls, and handles appointment scheduling and billing inquiries.
• Hospital Unit Clerk: Coordinates administrative tasks within hospital units, including patient admissions and record management.
• Ward Clerk: Assists nursing staff with administrative duties, ensuring smooth operations within patient care areas.
• Medical Administrator: Oversees administrative functions in healthcare facilities, ensuring compliance with regulations and efficient operations.
• Patient Care Coordinator: Manages patient care plans and coordinates services among healthcare providers.
• Medical Transcriptionist: Converts voice-recorded reports from healthcare professionals into written documents.
• Medical Secretary: Provides administrative support in medical offices, including managing correspondence and patient records.

Employment opportunities are available in various health-related settings, such as hospitals, family health centers, doctors’ offices, and medical laboratories.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.