Office Administration – Health Services (MES)

Program overview

Seneca's Office Administration – Health Services program is designed to provide students with specialized, practical, and hands-on training essential for working in various healthcare settings. This program emphasizes the development of critical skills such as written communication, medical terminology, and proficiency in specialized software. With a strong focus on effective communication, students will be well-prepared to navigate the complexities of the medical environment. The program is delivered in a flexible format, allowing students to choose between online and in-person learning experiences.

Program structure

The Office Administration – Health Services program is structured to be completed in 3 semesters (12 months), offering a full-time study option. The program includes:

• Hands-on training in healthcare settings
• Field placement opportunities to gain real-world experience
• Flexible delivery options, including online and in-person classes
• Focus on essential skills such as organization, time management, and problem-solving

Students will also have the option to participate in a Medical Office Simulation course if they prefer not to engage in an in-person field placement. Successful completion of either the field placement or the simulation course is required for graduation.

Featured Experiences

• Unpaid field placement during the third semester for hands-on experience in a formal work environment.
• Medical Office Simulation course as an alternative to the in-person field placement.
• Interactive learning spaces for courses delivered in a flexible format.
• Access to resources and learning opportunities through a partnership with the Association of Administrative Professionals (AAP).

Career Options

Graduates of the Office Administration – Health Services program can pursue various career opportunities in Canada, including:

• Medical Office Assistant: Responsible for managing patient records, scheduling appointments, and assisting healthcare professionals.
• Medical Clinic Assistant: Supports the daily operations of medical clinics, including patient care and administrative tasks.
• Medical Receptionist: Greets patients, manages phone calls, and handles appointment scheduling in healthcare settings.
• Hospital Unit Clerk: Manages administrative tasks within hospital units, including patient admissions and record-keeping.
• Ward Clerk: Provides clerical support in hospital wards, ensuring smooth communication between staff and patients.
• Medical Administrator: Oversees administrative functions in healthcare facilities, ensuring compliance and efficiency.
• Patient Care Coordinator: Facilitates patient care by coordinating appointments, treatments, and follow-up care.
• Medical Transcriptionist: Converts voice-recorded reports from healthcare professionals into written documents.
• Medical Secretary: Manages office tasks, including correspondence and scheduling, in medical environments.

Employment opportunities can be found in various health-related settings, such as hospitals, family health centers, doctors’ offices, and medical laboratories.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.