Office Administration - Health Services

Program overview

The Office Administration - Health Services program is a two-year Ontario College Diploma designed to prepare students for a fulfilling career in various health services office environments. This program is accredited by the Canadian College of Health Information Management, which establishes standards for educational institutions and certification for health information professionals in Canada. Graduates are eligible to take the Health Information-Certified Associate (HICA) national certification exam, recognizing their expertise in managing health data, which is crucial for providing safe and quality care across Canada.

Program structure

The Office Administration - Health Services program spans a two-year duration, providing students with a comprehensive education in health services office administration. The program structure includes:

• Extensive learning in a simulated office environment using an Electronic Health Records (EHR) system.
• Opportunities for field placements in health services environments, allowing students to apply their skills in real-world settings.
• Focus on essential skills such as file and medical report management, medical billing, and patient management.
• Training in protecting Personal Health Information (PHI) through privacy legislation.

Students also develop interpersonal skills through sensitivity training, medical transcription, and accounting practices. This program is designed to equip graduates with the necessary skills to excel in various health services roles.

Featured Experiences

The Office Administration - Health Services program offers several unique features and experiences that enhance learning:

• Hands-on experience in a simulated office environment using industry-standard Electronic Medical Records (EMR) systems.
• Field placement opportunities in health services settings, providing practical experience.
• Small class sizes that foster closer relationships with peers and instructors.
• Engagement in various specialties within health services, allowing for a well-rounded education.
• Access to sensitivity training to improve interpersonal skills in patient interactions.

Career Options

Graduates of the Office Administration - Health Services program can pursue a variety of career opportunities in Canada, including:

• Medical Office Assistant: Manage patient records, schedule appointments, and assist with billing in medical offices.
• Health Records Clerk: Organize and maintain patient health records, ensuring compliance with privacy regulations.
• Administrative Assistant in Healthcare: Provide administrative support in hospitals or clinics, coordinating office tasks and communications.
• Medical Billing Specialist: Handle billing processes for healthcare services, ensuring accurate invoicing and payment processing.
• Patient Services Coordinator: Act as a liaison between patients and healthcare providers, facilitating communication and service delivery.

These roles are essential in various health service environments, including physicians' offices, clinics, hospitals, and allied health professional offices.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.