Office Administration - Health Services

Program overview

The Office Administration - Health Services program is a two-year Ontario College Diploma designed to prepare students for a fulfilling career in various health services office environments. This program is accredited by the Canadian College of Health Information Management, which sets the standards for educational institutions and certification for health information professionals in Canada. Graduates are eligible to take the Health Information-Certified Associate (HICA) national certification exam, recognizing the importance of health data in delivering safe and quality care across Canada. Students will develop both theoretical and practical skills through extensive learning in a simulated office environment, utilizing an Electronic Health Records (EHR) system.

Program structure

The Office Administration - Health Services program spans a duration of two years. The program is structured to provide students with a comprehensive understanding of health services office administration through a combination of theoretical knowledge and practical experience. Key features of the program include:

• Engagement in a simulated office environment using an Electronic Health Records (EHR) system.
• Field placement opportunities in health services environments, allowing students to apply their skills in real-world settings.
• Small class sizes that foster closer relationships with instructors and peers.

This program is designed to equip students with essential skills in areas such as patient management, medical billing, and protecting Personal Health Information (PHI) through privacy legislation. Graduates will be well-prepared for various roles in the health services sector.

Featured Experiences

The Office Administration - Health Services program offers several unique experiences that enhance learning and skill development:

• Field Placement: Students have the opportunity to participate in a field placement within a health services environment, providing hands-on experience.
• Simulated Office Learning: Extensive training in a simulated office setting using an industry-standard Electronic Medical Records (EMR) system.
• Interpersonal Skills Training: Emphasis on developing interpersonal skills through sensitivity training, which is crucial for patient interactions.
• Accreditation: The program is accredited by the Canadian College of Health Information Management, enhancing career prospects.
• Small Class Sizes: This allows for personalized attention and stronger peer relationships.

Career Options

Graduates of the Office Administration - Health Services program can pursue a variety of career opportunities in Canada, including:

• Medical Office Assistant: Manage patient records, schedule appointments, and assist with billing in medical offices.
• Health Records Clerk: Maintain and organize patient health records, ensuring compliance with privacy regulations.
• Administrative Assistant in Healthcare: Provide administrative support in hospitals or clinics, coordinating office tasks and communications.
• Medical Billing Specialist: Handle billing processes for healthcare services, ensuring accurate invoicing and payment processing.
• Patient Services Coordinator: Act as a liaison between patients and healthcare providers, facilitating communication and service delivery.

These roles are essential in various health service environments, including physicians' offices, clinics, hospitals, and allied health professional offices, providing graduates with a wide range of employment opportunities.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.