Hospitality - Hotel Operations Management (Online)

Program Overview

The Hospitality - Hotel Operations Management (Online) program at Centennial College equips students with essential business skills and knowledge to thrive in various sectors of the hospitality industry. This program covers critical areas such as front desk management, housekeeping operations, food and beverage management, and human resources planning. Students will gain hands-on experience through technology-based training and industry certifications, including Smart Serve, Food Handlers, and CPR/First Aid, which are highly valued by employers. Graduates will be well-prepared to deliver exceptional service and create memorable experiences for guests, making a significant impact in their roles within the hospitality sector.

Program Structure

The Hospitality - Hotel Operations Management program is designed to be completed in 2 years over the course of 4 semesters. This online program offers flexibility for students to balance their studies with other commitments. Key features of the program include:

• Technology-based training to enhance practical skills.
• Industry certifications that are recognized by top employers.
• Opportunities for work-integrated learning, allowing students to apply their knowledge in real-world settings.

Students will engage in various learning experiences that prepare them for a successful career in the hospitality industry, ensuring they are equipped with the necessary skills and knowledge to excel.

Featured Experiences

• Hands-on training in front desk management and housekeeping operations.
• Industry certifications such as Smart Serve and Food Handlers.
• CPR/First Aid training to ensure safety and preparedness.
• Work-integrated learning opportunities to gain practical experience.
• Access to the SMART Accreditation Program, which recognizes the program's excellence in meeting industry standards.

Career Options

Graduates of the Hospitality - Hotel Operations Management program can pursue a variety of career paths in Canada, including:

• General Manager: Oversee hotel operations, manage staff, and ensure guest satisfaction.
• Sales and Marketing Coordinator: Develop marketing strategies to promote hotel services and increase bookings.
• Housekeeping Manager: Supervise housekeeping staff, maintain cleanliness standards, and manage inventory.
• Food and Beverage Manager: Oversee dining operations, manage menus, and ensure quality service.
• Front Desk Manager: Manage front desk operations, handle guest inquiries, and coordinate check-in/check-out processes.
• Meeting and Event Coordinator: Plan and execute events, manage logistics, and ensure client satisfaction.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.