Hospitality – Hotel & Restaurant Services Management (HTM)

Program overview

The Hospitality – Hotel & Restaurant Services Management (HTM) program is a two-year diploma designed to equip students for a successful career in the dynamic global hotel and hospitality industry. Students will engage closely with industry professionals and peers, gaining practical experience through paid work opportunities. The curriculum emphasizes essential skills such as exceptional guest service, cultural diversity, and management techniques. With a common first semester, students can choose to specialize in either hotel and restaurant service or wedding and conference planning. Graduates will also earn industry-recognized certifications, enhancing their employability and ensuring they are job-ready upon completion.

Program structure

This program is structured to be completed in 4 semesters (2 years), providing a comprehensive education in hospitality management. Key features of the program include:

• Delivery Format: Hybrid, combining online and in-person learning.
• Study Option: Full-time.
• Specialization: Options to focus on hotel and restaurant service or wedding and conference planning.
• Industry Certifications: Students will earn various certifications integrated into the coursework.

Students will benefit from a common first semester, allowing them to explore different aspects of the hospitality field before specializing. The program is designed to ensure that students are well-prepared for the demands of the industry.

Featured Experiences

The Hospitality – Hotel & Restaurant Services Management program offers several unique experiences that enhance learning and practical application:

• Hospitality Lab: A state-of-the-art facility featuring a commercial kitchen, simulated restaurant, and bar, providing hands-on training.
• Paid Work Experience: Opportunities to gain real-world experience while studying.
• Industry Certifications: Students will obtain certifications such as Smartserve, First Aid and CPR, WHMIS, and Food Handling Certification.
• Flexible Learning: Courses are delivered in a hybrid format, allowing for both in-person and online participation.

These experiences are designed to prepare students for the challenges of the hospitality industry and ensure they graduate with practical skills and knowledge.

Career Options

Graduates of the Hospitality – Hotel & Restaurant Services Management program can pursue a variety of career paths in Canada, including:

• Hotel Front Office: Manage guest services and operations at hotels, ensuring a positive experience for visitors.
• Food and Beverage Operations: Oversee dining services, including menu planning, staff management, and customer service.
• Wedding Planning: Coordinate all aspects of wedding events, from venue selection to vendor management.
• Resort Operations: Manage day-to-day activities at resorts, focusing on guest satisfaction and service quality.
• Event and Meeting Planning: Organize corporate events, conferences, and meetings, ensuring all logistical details are handled.

Other potential career options include roles in banquet and catering services, human resources, room management, marketing and sales, and hotel and restaurant administration. The diverse skill set gained from this program opens numerous doors in the hospitality sector.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.