Tourism, Hospitality, and Service

Program overview

The Tourism, Hospitality, and Service Diploma is designed to equip students with essential knowledge and skills to thrive in the hospitality and tourism industry in Canada. This program emphasizes understanding the unique aspects of the Canadian work environment, enhancing English communication skills, and developing a solid foundation in business fundamentals. Through a combination of classroom learning, guest speakers, and practical experiences, students will gain insights into the tourism, hotel, and service sectors of British Columbia's economy. Graduates will emerge with the confidence to provide excellent customer service, work effectively in teams, and make informed decisions regarding their career paths or further education.

Program structure

The Tourism, Hospitality, and Service Diploma program spans a duration of 7 months and includes a comprehensive curriculum designed to prepare students for various roles in the industry. The program structure is as follows:

• Program Length: 7 months
• Instructional Hours: 540 hours
• Delivery Method: Combination of theory courses, practical activities, and field trips
• Co-op Option: Available for students seeking hands-on experience in the industry

This program is tailored to provide students with a well-rounded education, focusing on both theoretical knowledge and practical skills necessary for success in the tourism and hospitality sectors. The schedule and program end date may vary based on academic performance and course availability.

Featured Experiences

The Tourism, Hospitality, and Service Diploma offers several unique features that enhance the learning experience:

• Engagement with guest speakers from the industry
• Field trips to various tourism and hospitality venues
• Practical customer service training
• Opportunities for networking with industry professionals
• Hands-on learning through real-world scenarios

These experiences are designed to provide students with a comprehensive understanding of the industry and prepare them for successful careers in tourism and hospitality.

Career Options

Graduates of the Tourism, Hospitality, and Service Diploma can pursue a variety of career opportunities in Canada, including:

• Hotel and Restaurant Management: Overseeing operations, staff, and customer service in hospitality establishments.
• Executive Housekeepers: Managing housekeeping staff and ensuring cleanliness and organization in hotels.
• Retail Salespersons: Assisting customers in retail settings, providing product information and support.
• Food and Beverage Servers: Delivering food and drinks to customers while ensuring a pleasant dining experience.
• Hotel Front Desk Clerks: Managing guest check-ins and check-outs, handling reservations, and providing customer service.
• Casino Operations: Working in various roles within casinos, including customer service and gaming operations.
• Cashiers: Handling transactions and providing customer service in retail and hospitality settings.
• Food Counter Attendants: Assisting in food service operations, including preparation and customer interaction.
• Support Occupations: Engaging in various support roles within accommodation, travel, and facilities services.

These career paths reflect the diverse opportunities available to graduates, allowing them to leverage their skills in a dynamic and growing industry.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.