Office Administration - General - 380

Program Overview

Jumpstart your career in just two semesters with the Office Administration - General program at Mohawk College. This program is designed to equip students with essential office skills and customer service training that are highly sought after in the professional world. By the end of the program, students will have developed a strong foundation in various office tasks, making them well-prepared to excel in their careers.

Program Structure

The Office Administration - General program is structured to be completed in one academic year, which spans a period of 8 months. This intensive program is designed to provide students with the skills and knowledge necessary to thrive in an office environment. Key features of the program include:

• Hands-on training in essential office tasks such as document preparation and digital content creation.
• Development of soft skills including teamwork, effective problem-solving, and customer service.
• Exploration of various digital techniques for research and communication.
• Basic understanding of financial concepts and accounting.

Students can expect a comprehensive learning experience that prepares them for the demands of the workplace.

Featured Experiences

The Office Administration - General program offers several unique features that enhance the learning experience:

• Interactive simulations to reinforce course concepts and provide real-world applications.
• Access to modern computer labs where students can learn current business software.
• Opportunities for experiential learning that help develop career-enhancing skills.
• Membership opportunities with professional groups such as the Association of Administrative Professionals.

Career Options

Graduates of the Office Administration - General program can pursue a variety of career options in Canada, including:

• Customer Service Representative: Responsible for assisting customers with inquiries and providing support to enhance customer satisfaction.
• Receptionist: The first point of contact for visitors, managing front desk operations and handling phone calls.
• Data Entry Clerk: Focused on inputting and managing data within various systems, ensuring accuracy and efficiency.
• General Office Support Worker: Provides administrative support across various departments, assisting with daily operations.
• Administrative Assistant: Supports executives and teams by managing schedules, organizing meetings, and handling correspondence.

These roles are available in diverse settings, including educational institutions, general business services, industrial sectors, and non-profit organizations, providing ample opportunities for graduates to find fulfilling careers.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.