Program overview
Admission Requirements
Intakes

Last updated on 2025-04-19

Program overview

Program Overview

The Hospitality Services Management (Post Baccalaureate Diploma) at Douglas College is designed to prepare students for leadership roles in the hospitality and service sectors. This program emphasizes practical skills through real-world projects and management simulations, ensuring that students gain valuable experience in marketing, event management, revenue management, and strategic planning. With a focus on hands-on learning, students will be equipped to tackle the challenges of the hospitality industry effectively.

 

Program Structure

The Hospitality Services Management program spans over four semesters and is offered in a full-time learning format. Key features of the program include:

  • Hands-on experience through the Business Internship program, allowing students to apply classroom knowledge in real-world settings.
  • Participation in the Advanced Career Development program, which includes career-building workshops and networking opportunities.
  • Offered at both the Coquitlam and New Westminster campuses.
  • Available for admission in Fall, Winter, and Summer terms.

To enroll, applicants must possess a bachelor's degree from a recognized institution. The program is designed to ensure that students graduate job-ready, with the skills and experience necessary to succeed in the hospitality industry.

 

Featured Experiences

  • Business Internship Program: Students gain practical experience through unpaid part-time internships, working on tasks typical of junior management roles.
  • Advanced Career Development Program: This program includes workshops, coaching sessions, and networking opportunities to enhance career readiness.
  • Management simulation exercises that closely mirror real-world scenarios in the hospitality sector.

 

Career Options

Graduates of the Hospitality Services Management program can pursue various career paths in Canada, including:

  • Assistant Hotel Manager: Oversee daily operations and ensure guest satisfaction in hotel settings.
  • Front Desk Manager: Manage front desk operations, including staff supervision and guest relations.
  • Ski Resort Manager: Coordinate activities and services at ski resorts, ensuring a positive experience for visitors.
  • Tour Guide Supervisor: Lead and manage tour guides, ensuring high-quality tours and customer service.
  • Airline Sales and Service Agent Supervisor: Supervise sales and service agents, focusing on customer satisfaction and operational efficiency.
  • Event Planner: Organize and coordinate events, from corporate meetings to weddings, ensuring all details are managed effectively.
  • Shift Supervisor: Oversee staff during shifts, ensuring smooth operations and addressing any issues that arise.

 

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.

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