Last updated on 2025-07-10
Program overview
The Diploma in Hospitality Operations at Greystone College is designed to provide students with a comprehensive understanding of the operational processes essential for successful careers in tourism and hospitality. This program emphasizes the importance of excellent customer service and guest relations, equipping students with the skills needed to manage various aspects of hospitality environments effectively. By engaging in this program, students will gain valuable insights into the hospitality industry, preparing them for a range of career opportunities upon graduation.
Program structure
The Diploma in Hospitality Operations offers a structured program that can be completed in different formats, catering to various student needs. The program options include:
- Academic Evening Schedule: 46-48 weeks
- Co-op Evening Schedule: 86-88 weeks
Both schedules include a combination of study periods and scheduled breaks:
- Academic Evening Schedule: 36 weeks of study with 12 weeks of scheduled breaks.
- Co-op Evening Schedule: 36 weeks of study with 16 weeks of scheduled breaks, followed by a 36-week co-op placement.
This program also offers a co-op option, allowing students to gain hands-on experience in a hospitality role related to their studies. Additionally, students have the opportunity for credit transfer into some partner schools, enhancing their educational journey.
Featured Experiences
The Diploma in Hospitality Operations provides students with unique experiences that enhance their learning and career readiness:
- Co-op Program: Students can participate in a co-op program that offers practical work experience in hospitality roles, helping them build valuable Canadian references.
- Hands-on Learning: The program emphasizes real-world applications, allowing students to apply their skills in actual hospitality settings.
- Certifications: Students can earn additional certifications from the internationally recognized American Hotel and Lodging Educational Institute (AHLEI).
- Flexible Learning: The program includes a mix of asynchronous learning and scheduled classes, accommodating various learning styles.
Career Options
Graduates of the Diploma in Hospitality Operations can pursue a variety of career paths in Canada, including:
- Concierge: Responsible for providing personalized services to guests, including booking reservations and offering local recommendations.
- Guest Services Agent: Acts as the first point of contact for guests, addressing inquiries and ensuring a positive experience.
- Human Resources Coordinator: Manages recruitment, training, and employee relations within hospitality organizations.
- Food and Beverage Manager: Oversees dining operations, ensuring quality service and efficient management of food and beverage offerings.
- Event Coordinator: Plans and executes events, managing logistics and ensuring client satisfaction throughout the process.
DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.
Visit Greystone College official website
