Medical Office Assistant

Program Overview

The Medical Office Assistant program at Vancouver Community College (VCC) prepares students to become key team members in clinics, hospitals, and healthcare offices. In this high-demand field, medical office assistants help ensure smooth administrative operations while providing a welcoming environment for patients. Students will gain skills in medical terminology, scheduling, billing, records management, and patient communication — all essential for today’s healthcare workplaces.

Designed for those who are organized, empathetic, and looking for a career in healthcare without direct patient care, this program offers a clear path into the workforce. It also serves as a stepping stone for those who may wish to further specialize in the health administration field later.

Program length: 8 months full-time (Certificate)

Program Structure

In just 8 months, students are trained to manage the front-end operations of a medical office with confidence and professionalism. This full-time certificate program covers both technical and interpersonal skills essential for a busy healthcare setting.

Topics covered include:

• Medical office procedures and communication
• Medical transcription and documentation
• Medical billing and insurance procedures
• Electronic Health Records (EHR)
• Patient intake and scheduling systems

Students also participate in a practicum, gaining hands-on experience in a real medical office or clinic setting to prepare for the workforce.

Featured Experiences

• Supervised practicum in a real healthcare setting
• Access to industry-standard software and tools
• Instruction from experienced healthcare professionals
• Strong focus on communication and professionalism
• Career support and job placement assistance

Career Options

Graduates of this program can pursue roles such as:

• Medical Office Assistant
• Medical Receptionist
• Clinic Assistant
• Health Records Clerk
• Medical Scheduler
• Administrative Assistant in healthcare

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