Flight Services

Program Overview

The Flight Services program is a one-year Ontario certificate program designed to equip students with the essential skills and knowledge needed to thrive in the airline industry. This program emphasizes exceptional passenger service, ensuring that graduates are well-prepared for a career as a flight attendant. Students will engage in practical simulations that cover critical aspects such as aircraft entry, exit, and emergency procedures, providing them with hands-on experience that is vital for their future roles in aviation.

Program Structure

The Flight Services program spans a duration of 30 weeks, offering a comprehensive curriculum that prepares students for various roles within the airline industry. The program is structured to include:

• Hands-on simulations to practice aircraft entry, exit, and emergency procedures.
• Focus on passenger safety and service excellence.
• Development of communication and customer service skills.
• Intercultural sensitivity practices to enhance service delivery.

This program is offered in a full-time format, allowing students to immerse themselves in their studies and gain the necessary experience to excel in their future careers.

Featured Experiences

• Engagement in realistic simulations that mimic real-life flight scenarios.
• Opportunities to practice emergency procedures in a controlled environment.
• Focus on developing intercultural communication skills essential for working with diverse passenger groups.
• Collaboration with industry professionals to gain insights into the airline sector.

Career Options

Graduates of the Flight Services program can pursue various career opportunities within the airline industry, including:

• Flight Attendant: Responsible for ensuring passenger safety and comfort during flights, providing excellent customer service, and managing in-flight emergencies.
• Customer Service Agent: Works at airports to assist passengers with check-in, boarding, and addressing inquiries or concerns.
• Ground Operations Staff: Involved in the logistical aspects of flight operations, including baggage handling and aircraft servicing.
• Travel Consultant: Provides travel advice and booking services to clients, helping them plan their trips effectively.
• Airline Sales Representative: Focuses on promoting airline services and managing client relationships to drive sales.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.