Flight Services (FLS)

Program overview

The Flight Services (FLS) program at Seneca is designed to equip students with essential skills for a successful career in the airline industry. This eight-month certificate program focuses on developing a diverse range of competencies related to safety and emergency procedures, both on the ground and in-flight. Students will gain the knowledge, skills, and professionalism necessary to excel in the service-driven aviation sector. The program emphasizes confidence and leadership, ensuring that graduates are well-prepared to deliver exceptional passenger experiences.

Program structure

The Flight Services program is structured to provide a comprehensive learning experience through a combination of online and in-person coursework. Key details include:

• Program Length: 2 Semesters (8 Months)
• Delivery Format: Hybrid, with both online and on-campus components
• Study Option: Full-time
• Common first-year courses with the Flight Services: Operations & Cabin Management diploma program, allowing for a pathway into the two-year diploma program.
• Mandatory uniform for on-campus classes, which must be purchased at an additional cost.

Students will engage in hands-on learning experiences, utilizing airline safety and emergency equipment to prepare for real-world scenarios in the aviation industry.

Featured Experiences

The Flight Services program offers several unique features that enhance the learning experience:

• Hands-on practical experience in the state-of-the-art Flights Experiential Hub.
• Opportunities for co-op placements with major airlines, providing real-world exposure.
• Access to interactive learning spaces that facilitate both in-person and online learning.
• Career support through Seneca Works, offering lifelong access to job boards, career coaching, and networking opportunities.
• Prior Learning Assessment & Recognition to earn credit for previous studies or work experience.

Career Options

Graduates of the Flight Services program can pursue a variety of career paths in the aviation industry, including:

• Flight Attendant: Responsible for ensuring passenger safety and comfort during flights, providing excellent customer service.
• Check-in/Gate Agent: Assists passengers with check-in procedures and boarding, ensuring a smooth travel experience.
• Airline Concierge: Provides personalized services to passengers, enhancing their travel experience through attention to detail.
• Airline Reservationist: Manages flight bookings and customer inquiries, ensuring accurate and efficient service.
• Airport Ground Agent: Handles various ground operations, including baggage handling and customer service at the airport.

These roles are available with both Canadian and international airlines, offering diverse opportunities for graduates in the aviation sector.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.