Office Administration - General

Program Overview

The Office Administration - General program at Fanshawe College is designed to provide students with a solid foundation for a career in office administration. This one-year Ontario College Certificate program equips students with essential skills in communication, report preparation, and customer service. Graduates will be well-prepared to meet the demands of modern office environments, utilizing the latest office technology and honing their organizational skills. The program emphasizes the importance of effective communication with co-workers, managers, clients, and customers, ensuring that graduates are competent professionals that employers can rely on.

Program Structure

The Office Administration - General program spans a duration of 30 weeks, offering both full-time and part-time options. Students can choose to study on-campus in London or opt for fully online learning. The program is structured to provide a comprehensive learning experience, including:

• Core training in communication, problem-solving, and office procedures.
• Intermediate training in various computer applications.
• Opportunities to network with industry professionals through the International Association of Administrative Professionals.
• Hands-on experience in producing business correspondence and providing customer support.

This program also allows students to further their education by transferring into specialized diploma programs in Office Administration - Health Services or Office Administration - Executive after completion.

Featured Experiences

The Office Administration - General program offers several unique features that enhance the learning experience:

• Participation in the International Association of Administrative Professionals (London Chapter) for networking opportunities.
• Hands-on training in a realistic emergency preparedness exercise, simulating real-world scenarios.
• Access to experienced professionals in the field as instructors, providing valuable insights and mentorship.

These experiences are designed to prepare students for the dynamic nature of office administration roles in various business environments.

Career Options

Graduates of the Office Administration - General program can pursue a variety of career opportunities in Canada, including:

• Office Assistant: Provide essential operational support to departmental staff, ensuring smooth office functions.
• Receptionist: Serve as the first point of contact for clients, creating a positive first impression for the business.
• Administrative Assistant: Handle a range of administrative and clerical tasks, supporting the overall efficiency of the office.
• Accounting Clerk: Assist in maintaining financial records and processing transactions within an organization.
• Customer Service Representative: Address customer inquiries and provide support, enhancing customer satisfaction and loyalty.

These roles are critical in various office settings, and graduates will find themselves well-equipped to enter the workforce with confidence.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.