College Certificate - Medical Office Practices (1308)

Program Overview

The Medical Office Practices Certificate program is designed to meet the growing demand for community-based healthcare services. This 1-year program equips students with essential skills for front-line roles in medical, dental, and wellness offices, as well as clerical support positions in long-term care and the insurance industry. Students will gain a comprehensive understanding of medical terminology, office practices, and computer technologies that are crucial in today’s healthcare environment. The program emphasizes hands-on experience with industry-standard Electronic Medical Records (EMR) software, allowing students to practice vital tasks such as patient scheduling, billing, and medical document production.

Additionally, students will enhance their professional communication and customer service skills, preparing them for a successful career in the medical office setting.

Program Structure

The Medical Office Practices program is structured to provide a comprehensive education over a duration of 1 year, divided into 2 academic terms. The program is offered in a hybrid format, allowing students to benefit from both in-person and online learning experiences. Key features of the program structure include:

• Hands-on application with industry-standard Electronic Medical Records (EMR) software.
• Simulated scenarios to practice various medical and wellness office tasks.
• Opportunities to develop professional verbal and written communication skills.
• Customer service training tailored for healthcare environments.

Students who successfully complete the Medical Office Practices certificate may also apply for advanced standing in the second year of the Health Office Administration diploma program. However, space in the diploma program may be limited, so students are encouraged to apply directly to ensure their acceptance.

Featured Experiences

• Hands-on training with Electronic Medical Records (EMR) software.
• Simulated real-world scenarios to enhance practical skills.
• Development of essential communication and customer service skills.
• Opportunity to transition into the Health Office Administration diploma program.

Career Options

Graduates of the Medical Office Practices program can pursue a variety of career opportunities in Canada, including:

• Administrative Assistant: Provides support to healthcare professionals by managing schedules, communications, and office tasks.
• Medical Administrative Assistant: Specializes in managing medical office operations, including patient records and billing.
• Health Information Management Occupations: Focuses on the management of patient data and health information systems.
• General Office Support Worker: Assists in various administrative tasks across healthcare settings.
• Data Entry Clerk: Responsible for entering and managing data related to patient information and office operations.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.