Program overview
Admission Requirements
Intakes

Last updated on 2025-04-19

Program overview

Program Overview

The Medical Office Administration (Certificate) program at Douglas College is designed to equip students with essential skills for effective medical office management. This program focuses on teaching procedures for medical office administration, emphasizing accurate communication with both medical professionals and patients. Students will gain proficiency in managing both paper and electronic medical records, patient scheduling, and billing. The program culminates in a three-week practicum, allowing students to apply their knowledge in a real-world setting. Graduates will be well-prepared to enter the workforce as competent Medical Office Assistants, with the opportunity to write the Medical Office Assistant of B.C. registration examination after gaining one year of experience.

Program Structure

The Medical Office Administration program is structured to be completed in two semesters, offering both full-time and part-time learning formats. Key features of the program include:

  • Comprehensive training in medical terminology, anatomy, and physiology.
  • Courses in medical transcription and patient billing procedures.
  • A three-week practicum to develop clinical skills.
  • Offered in both Fall and Winter semesters.
  • Limited enrolment admission type.

This program is available at the Coquitlam campus, providing students with a supportive learning environment to thrive in their studies.

Featured Experiences

  • Hands-on experience through a three-week practicum in a medical office setting.
  • Training in both paper and electronic medical records management.
  • Opportunities to develop communication skills essential for interacting with patients and healthcare professionals.
  • Access to experienced faculty from the Office Administration department.

Career Options

Graduates of the Medical Office Administration program can pursue various career opportunities in Canada, including:

  • Administrative Clerk: Responsible for managing office tasks, including filing, data entry, and scheduling appointments.
  • Medical Office Receptionist: First point of contact for patients, handling inquiries, scheduling appointments, and managing patient records.
  • Chiropractor Office Assistant: Assists chiropractors in managing patient care and office operations.
  • Dental Office Assistant: Supports dental professionals by managing patient records, scheduling, and assisting during procedures.
  • Medical Secretary: Provides administrative support in medical settings, including managing correspondence and patient communications.

These roles are vital in ensuring the smooth operation of healthcare facilities and enhancing patient experiences.

 

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.

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