Last updated on 2025-07-14
Program Overview
Learn to combine technological expertise with advanced communication skills in Sheridan’s Computer Systems Technician – Information Technology Infrastructure and Services program. This program prepares students for a successful career in the IT industry, focusing on the critical role of Information Technology Infrastructure and Services professionals in today’s technology-driven economy. Students will gain hands-on experience with complex hardware, software, networks, and websites, utilizing sophisticated tools and applications. The curriculum emphasizes not only technical skills but also essential soft skills such as customer support, teamwork, leadership, entrepreneurship, and communication, ensuring graduates are well-rounded and ready for the workforce.
Program Structure
The Computer Systems Technician – Information Technology Infrastructure and Services program is designed to be completed in 2 years and consists of 4 semesters. The program is offered at the Davis Campus in Brampton and includes the following key features:
- Hands-on learning through labs, simulators, and projects.
- Optional paid co-op work placements that provide valuable IT support experience.
- Access to online resources and a multi-vendor software repository for student use.
- Focus on critical areas such as network design, operating systems, database management, and network security.
Students can apply for the co-op program during their second semester, with limited enrollment through an additional selection process. This program is also PGWP-aligned, allowing international students to work in Canada post-graduation.
Featured Experiences
- Hands-on experience in client and server hardware, software, and networking.
- Direct involvement in network design and maintenance, operating systems, and database management.
- Opportunities for paid co-op work placements to gain real-world experience.
- Access to advanced tools and applications for mobile computing and cloud solutions.
- Utilization of OnTheHub for software downloads with academic licenses.
Career Options
Graduates of the Computer Systems Technician – Information Technology Infrastructure and Services program can pursue a variety of career paths in Canada, including:
- PC Bench Technician: Responsible for diagnosing and repairing computer hardware issues.
- Hardware Support Analyst: Provides technical support and troubleshooting for hardware-related problems.
- Help Desk Analyst: Assists users with technical issues and provides solutions to enhance user experience.
- IT Trainer: Educates staff and clients on IT systems and software applications.
- System Support Analyst: Monitors and maintains IT systems to ensure optimal performance and security.
- Technical Support Representative: Offers support and guidance to customers regarding technical products and services.
- Technical Writer: Creates documentation and manuals for IT products and services.
- Web Designer: Designs and develops websites, ensuring functionality and user-friendly interfaces.
DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.
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