Computer Systems Technician – Information Technology Infrastructure And Services at Sheridan College - Program overview

Program overview

Admission Requirements

Intakes

Last updated on 2026-04-01

Program overview

Program Overview

Learn to combine technological expertise with advanced communication skills in Sheridan’s Computer Systems Technician – Information Technology Infrastructure and Services program. This program prepares students for a successful career in the IT industry, focusing on the critical role of Information Technology Infrastructure and Services professionals in today’s technology-driven economy. Students will gain hands-on experience with complex hardware, software, networks, and websites, while also developing essential soft skills such as customer support, teamwork, leadership, and communication.

Program Structure

The Computer Systems Technician – Information Technology Infrastructure and Services program is designed to be completed in 2 years at the Davis Campus in Brampton. The program offers a comprehensive curriculum that includes both theoretical and practical components, ensuring students are well-prepared for the workforce. Key features of the program structure include:

Hands-on learning through labs, simulators, and projects.
Access to online resources and lecture materials.
Optional paid co-op work placements to gain valuable experience.
Limited enrollment in the co-op program through an additional selection process.

This program is also PGWP-aligned, allowing international students to work in Canada after graduation.

Featured Experiences

The Computer Systems Technician – Information Technology Infrastructure and Services program offers several unique experiences that enhance learning and professional development:

Hands-on experience with client and server hardware, software, and networking.
Opportunities to work on real-world projects that simulate industry scenarios.
Access to a multi-vendor software repository for student use.
Co-op work terms that provide practical IT support experience and professional networking opportunities.
In-class and one-on-one career education support to prepare for work terms.

Career Options

Graduates of the Computer Systems Technician – Information Technology Infrastructure and Services program have a wide range of career opportunities in Canada. Here are some potential job titles along with brief descriptions:

PC Bench Technician: Responsible for diagnosing and repairing computer hardware issues.
Hardware Support Analyst: Provides technical support for hardware-related problems and assists users in troubleshooting.
Help Desk Analyst: Serves as the first point of contact for IT support, resolving user issues via phone, email, or chat.
IT Trainer: Educates users on software and hardware systems, ensuring they understand how to use technology effectively.
System Support Analyst: Monitors and maintains IT systems, ensuring optimal performance and security.
Technical Support Representative: Offers assistance to customers regarding technical issues, providing solutions and guidance.
Technical Writer: Creates documentation and manuals for software and hardware products, ensuring clarity and usability.
Web Designer: Designs and develops websites, focusing on user experience and functionality.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.

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Last updated on 2026-04-01

Program overview

Academic Requirements

To be eligible for the Computer Systems Technician – Information Technology Infrastructure and Services program, applicants must meet the following academic requirements:

Program Eligibility:

Ontario Secondary School Diploma or equivalent, including these required courses:
- One English, Grade 12 (ENG4C or ENG4U)
plus
One Math Grade 12 (C or U) or Math Grade 11 Functions (MCR3U) or Functions and Applications (MCF3M)
or
Mature student status.

Applicants who do not meet the admission requirements will be invited to complete pre-admission tests in mathematics and/or English. Applicants asked to take the OCMA math test require a minimum 60% passing grade. See "mature student status" for details.

Applicants lacking the mathematics admission requirement for this program may wish to upgrade their mathematics prior to application. For upgrading information, please contact LOA Portal's advisors for any clarification and support.

Transcripts may be required to be evaluated by WES in some cases.

International Students:

International students are encouraged to reach out to LOA Portal's advisors for guidance on specific requirements and support tailored to their needs.

For any further clarification or support regarding the application process, please feel free to contact LOA Portal's advisors.

Language Requirements

All applicants to Sheridan must demonstrate English-language proficiency. If English is not your first language, or if your previous education was in another language, you can demonstrate your knowledge and skills in English in three ways:

Successful completion of Sheridan’s EAP program
Previous secondary or postsecondary experience in English
Achieving the minimum requirements of an English-language proficiency test

Sheridan recognizes the following tests and considers their minimum scores for admission decisions:

Test	Diploma program requirement
Sheridan’s EAP program	A minimum score of 70% in listening and speaking and 70% in reading and writing.
IELTS Academic Level	Overall score 6.0 with no individual band below 5.5.
Duolingo English Language Test	Overall score of 105 with no integrated subscore lower than 85.
TOEFL iBT	Overall score 80 with no individual section below 20.
CAEL	Overall score 60 with no individual section below 50.

Note: Test results must be completed within the past two years (24 months) of the first day of classes.

Please check with our team for more details.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors. The listed minimum requirements are a guideline and do not guarantee admission. Do not worry, we will notify you of any changes during the application process.

Not meeting the minimum language requirements?

You may still be able to apply!