Program overview
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Last updated on 2025-06-03

Program overview

Program Overview

The Computer Systems Technician - Information Technology Infrastructure and Services program at Conestoga College is designed to equip students with essential skills for a successful career in the field of Information Technology. This 2-year diploma program focuses on practical applications, enabling students to install, configure, and troubleshoot various systems including workstation and server computers, networks, and cloud environments. Graduates will be well-prepared to meet the demands of the industry, thanks to comprehensive training in business, computer, and interpersonal skills. The program emphasizes critical thinking and rapid problem-solving, ensuring that students are ready to tackle real-world challenges in IT.

Program Structure

The Computer Systems Technician program is structured to provide a comprehensive education over a period of 2 years. The program includes:

  • Hands-on training with industry-standard hardware and software.
  • Practical work that covers operating systems, infrastructure, network services, database systems, messaging systems, and IoT.
  • Preparation for industry certification exams in operating system support, networking, and virtualization.
  • An optional co-op stream that includes one co-op work term, allowing students to gain valuable work experience.

This program is delivered in a hybrid format, combining both in-person and online learning to accommodate various learning styles and schedules. Students will engage in a variety of learning activities that enhance their technical and soft skills, making them well-rounded candidates for future employment.

Featured Experiences

The Computer Systems Technician program offers several unique features that enhance the learning experience:

  • Optional co-op work term to gain real-world experience and apply classroom knowledge in a professional setting.
  • Hands-on training with current technologies and tools used in the IT industry.
  • Opportunities to participate in projects that simulate real-world IT challenges.
  • Access to industry-standard software and hardware for practical learning.
  • Support from experienced faculty who are knowledgeable in the field of Information Technology.

Career Options

Graduates of the Computer Systems Technician program can pursue a variety of career paths in Canada, including:

  • IT Support Specialist: Provide technical support and troubleshooting for hardware and software issues in organizations.
  • Network Administrator: Manage and maintain computer networks, ensuring optimal performance and security.
  • Systems Analyst: Analyze and improve IT systems and processes to enhance efficiency and effectiveness.
  • Cloud Support Technician: Assist organizations in managing and troubleshooting cloud-based services and applications.
  • Help Desk Technician: Serve as the first point of contact for users seeking technical assistance, resolving issues via phone, email, or in-person.

These roles are critical in various sectors, including corporate, educational, and governmental organizations, providing ample opportunities for graduates to find fulfilling careers in the IT field.

 

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