Program overview
Admission Requirements
Intakes

Last updated on 2026-02-02

Program overview

Program overview

The Computer Systems Technician - Information Technology Infrastructure and Services Diploma at Conestoga College is a 2-year program designed to equip students with essential skills in networking and programming. This program focuses on practical applications, enabling graduates to excel in the field of Information Technology Infrastructure support and administration. Students will develop a solid foundation in critical thinking and problem-solving, which are crucial in today’s fast-paced tech environment. The curriculum emphasizes hands-on experience with industry-standard hardware and software, preparing students for various challenges in the IT sector.

Program structure

The Computer Systems Technician program is structured to provide a comprehensive education over a duration of 2 years. The program includes:

  • Hands-on training in installing, configuring, and troubleshooting workstation and server computers.
  • Exposure to various environments including networks and cloud systems.
  • Practical work with operating systems, infrastructure, network services, database systems, messaging systems, and IoT.
  • Optional co-op stream that includes one co-op work term, allowing students to gain real-world experience.

This program is delivered in a hybrid format, combining both in-person and online learning to enhance flexibility and accessibility for students.

Featured Experiences

The Computer Systems Technician program offers several unique features that enhance the learning experience:

  • Optional co-op work term, providing students with the opportunity to apply their skills in a real-world setting.
  • Hands-on practical work on industry-standard hardware and software.
  • Preparation for industry certification exams in operating system support, networking, and virtualization.
  • Emphasis on critical thinking and rapid problem-solving skills throughout the program.

Career Options

Graduates of the Computer Systems Technician program can pursue various career opportunities in Canada, including:

  • IT Support Specialist: Provide technical support and troubleshooting for hardware and software issues in organizations.
  • Network Administrator: Manage and maintain computer networks, ensuring optimal performance and security.
  • Systems Analyst: Analyze and improve IT systems and processes to enhance efficiency and effectiveness.
  • Cloud Support Technician: Assist organizations in managing and troubleshooting cloud-based services and applications.
  • Help Desk Technician: Serve as the first point of contact for users seeking technical assistance, resolving issues via phone, email, or in-person.

 

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