Technology Support Professional (TSP) at British Columbia Institute of Technology (BCIT) - Program overview

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Program overview

Admission Requirements

Intakes

Last updated on 2026-04-08

Program overview

Program Overview

The Technology Support Professional (TSP) program offered by BCIT is a 40-week blended full-time certificate program designed to equip students with essential skills for a career in Information Technology (IT). This program is ideal for individuals looking to quickly upskill or transition into the tech field, even if they lack prior experience in computing. The TSP program combines online and in-person learning, providing a comprehensive educational experience that prepares students for immediate employment in various tech support roles.

Program Structure

The Technology Support Professional program is structured to provide a robust educational experience over a period of 40 weeks. Key features of the program include:

Full-time format: Classes are held Monday, Tuesday, Thursday, and Friday from 9:00 AM to 4:00 PM.
Blended delivery: The program is offered online, in-person at the Downtown Vancouver campus, or a combination of both for those who prefer a mix.
Work term: A 7-week full-time work term in the industry is included, providing students with valuable hands-on experience.
Intake: The program has one intake per year, starting in September.
Supportive learning environment: Students engage in collaborative learning with their cohort, enhancing their networking opportunities.

This program is designed to be intensive and hands-on, ensuring that students gain practical skills that are directly applicable in the workforce.

Featured Experiences

The Technology Support Professional program offers several unique experiences that enhance the learning journey:

Mock interviews: Students participate in mock interviews to prepare for the job market.
Resume writing skills: Guidance is provided to help students create competitive resumes.
LinkedIn profile development: Students learn to craft professional LinkedIn profiles that showcase their new IT skills.
AI literacy: The program introduces students to Artificial Intelligence tools, ensuring they are equipped with modern technological competencies.
Hands-on projects: Students engage in practical projects that simulate real-world IT scenarios, enhancing their problem-solving and critical thinking skills.

Career Options

Graduates of the Technology Support Professional program can pursue a variety of career paths in the IT sector. Some potential job roles include:

User Support Specialist: Provides technical assistance and support to users, troubleshooting issues and ensuring customer satisfaction.
Junior Network Administrator: Assists in managing and maintaining network systems, ensuring optimal performance and security.
Helpdesk Support: Offers first-line support for IT-related issues, guiding users through troubleshooting processes.
User Support Analyst: Analyzes user needs and provides solutions to enhance user experience and system functionality.
Technical Support Analyst: Works with clients to resolve technical issues, often involving software and hardware troubleshooting.

With the skills gained from the TSP program, graduates are well-prepared to enter the workforce and contribute effectively in various IT roles.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.

Visit British Columbia Institute of Technology (BCIT) official website

Last updated on 2026-04-08

Program overview

Academic Requirements

For the Technology Support Professional (TSP) program, applicants must meet specific academic requirements to be considered for admission. Here are the key points to note:

Minimum GPA: The website does not specify a minimum GPA requirement for this program.
International Students:
- This program is open to international applicants.
- Study Permit: A valid BCIT study permit is required prior to starting the program.
- Students must complete a mandatory work component to qualify for graduation, which requires a co-op work permit in Canada.
- Post-graduation Work Permit (PGWP) eligibility: This program meets the eligible field of study requirement (CIP) for students to apply for a PGWP.
- Students are responsible for meeting all Immigration, Refugees, and Citizenship Canada (IRCC) PGWP eligibility requirements.
Transcripts: Transcripts may be required to be evaluated by WES in some cases.
Prerequisite Courses:
- No prerequisites are required for the course TSPP 1010 (Network Fundamentals).
- TSPP 1020 (Network Operations/Security) requires TSPP 1010 as a prerequisite.
- TSPP 1030 (Operating System Fundamentals for Admins) requires TSPP 1020 as a prerequisite.
- TSPP 1040 (Linux Troubleshooting Project) requires TSPP 1030 as a prerequisite.
- TSPP 2015 (Windows/Linux Server Administration) requires TSPP 1010, TSPP 1020, TSPP 1030, and TSPP 1040 as prerequisites.
- TSPP 2025 (Advanced Server Administration) requires TSPP 2015 as a prerequisite.
- TSPP 2035 (Datacenter Administration and Automation) requires TSPP 2025 as a prerequisite.
- TSPP 2045 (Microsoft 365 Administration) requires TSPP 2035 as a prerequisite.
- TSPP 2055 (Capstone Project) requires TSPP 1010, TSPP 1020, TSPP 1030, TSPP 1040, TSPP 2015, TSPP 2025, TSPP 2035, and TSPP 2045 as prerequisites.
- TSPP 3010 (Work Term) requires TSPP 2055 as a prerequisite.

For any clarification or support regarding the application process, please feel free to contact LOA Portal's advisors.

Language Requirements

To apply for the Technology Support Professional (TSP) program, which is a Certificate level program, you must demonstrate proficiency in English. The following assessments are accepted:

International English Language Testing System (IELTS) - Overall score of 7.0 with no band less than 6.0
Canadian Academic English Language (CAEL) Test - 80 overall band score with no component below 70
Duolingo English Test - 130 overall with no integrated subscore less than 105
Pearson Test of English Academic (PTE Academic) - Overall score of 65 with no skill score less than 60
Test of English as a Foreign Language (TOEFL iBT) - Overall score of 90 with no section score less than 20
Cambridge Assessment English - C1 Advanced or C2 Proficiency with a minimum overall score of 185

All test results must be dated no more than two years before the start date of the program you’re applying to. Please check with our team for more details.

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors. The listed minimum requirements are a guideline and do not guarantee admission. Do not worry, we will notify you of any changes during the application process.

Not meeting the minimum language requirements?

You may still be able to apply!