Last updated on 2025-07-15
Program Overview
The Technology Support Professional (TSP) program offered by BCIT is a 40-week blended full-time certificate program designed to equip students with essential skills for a career in Information Technology (IT). This program is perfect for individuals looking to quickly upskill or switch careers into the IT field. With a focus on hands-on training, students will gain job-ready skills in just ten months, preparing them to enter the workforce immediately. The program is delivered through a combination of online and in-person classes at the Downtown Vancouver campus, providing flexibility for students.
Program Structure
The Technology Support Professional program is structured as follows:
- Program Length: 40 weeks
- Credits: 50.0
- Delivery Format: Blended (online and in-person) or fully online
- Class Schedule: Full-time, Monday to Friday, 9:00 AM to 4:00 PM
- Work Term: 7 weeks of full-time work experience in the industry, if eligible
- Intake: September each year
This program includes a comprehensive curriculum that covers various aspects of IT, including operating systems, networking, and server administration. Students will also participate in mock interviews, resume writing workshops, and learn to create a professional LinkedIn profile. The program emphasizes the development of soft skills such as communication, teamwork, and time management, which are crucial for success in the IT industry.
Featured Experiences
- Hands-on training in a multi-platform environment
- Mock interviews and resume writing workshops to prepare for the job market
- 7-week industry work term to gain real-world experience
- Access to state-of-the-art facilities and technology
- Opportunities to learn about Artificial Intelligence (AI) tools and achieve AI literacy
- Supportive and inclusive classroom environment
Career Options
Graduates of the Technology Support Professional program can pursue various career paths in the IT industry, including:
- User Support Specialist: Provides technical assistance and support to users, troubleshooting hardware and software issues.
- Junior Network Administrator: Assists in managing and maintaining network infrastructure, ensuring connectivity and security.
- Helpdesk Support: Offers first-line support for IT-related inquiries, resolving issues via phone, email, or chat.
- User Support Analyst: Analyzes user needs and provides solutions to enhance user experience and productivity.
- Technical Support Analyst: Diagnoses and resolves technical problems, often working with software and hardware vendors.
With a solid foundation of IT skills and practical experience, graduates are well-prepared to enter the job market and succeed in their chosen careers.
DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.
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