Program overview
Admission Requirements
Intakes

Last updated on 2026-02-02

Program overview

Program overview

Conestoga's Graduate Certificate in Health Care Administration and Service Management is designed for experienced healthcare professionals seeking to enhance their leadership and management skills. This program responds to the evolving needs of the Canadian healthcare system, equipping students with essential knowledge and creativity to navigate complex healthcare environments. The curriculum emphasizes a blend of in-person and online learning, fostering a highly interactive educational experience. Students will engage in critical thinking, evidence-based decision-making, and quality improvement methodologies, preparing them for future leadership roles in healthcare.

Program structure

The Health Care Administration and Service Management program spans a duration of 2 years and is delivered in a full-time format. The program is structured to provide a comprehensive understanding of the Canadian healthcare system while developing key management skills. Key features of the program structure include:

  • Start dates in September, January, and May
  • Classes held at Kitchener-Doon and Waterloo campuses
  • A combination of in-person and online classes for flexible learning
  • Focus on leadership theories and practical application
  • Opportunities for teamwork and real-world scenario analysis

This program is ideal for those looking to advance their careers in healthcare administration and service management.

Featured Experiences

The Health Care Administration and Service Management program offers several unique experiences that enhance learning and professional development:

  • Engagement with experienced faculty who bring diverse healthcare expertise
  • Interactive discussions and teamwork exercises to foster collaboration
  • Real-world scenario analysis to apply theoretical knowledge
  • Development of professional strategies such as self-awareness and initiative
  • Focus on quality improvement methodologies and evidence-based decision-making

These experiences are designed to prepare students for successful careers in healthcare leadership.

Career Options

Graduates of the Health Care Administration and Service Management program can pursue a variety of career opportunities in Canada, including:

  • Healthcare Administrator: Oversee the operations of healthcare facilities, ensuring efficient service delivery and compliance with regulations.
  • Health Services Manager: Manage specific departments within healthcare organizations, focusing on improving service quality and patient care.
  • Clinical Manager: Supervise clinical staff and coordinate patient care services, ensuring adherence to best practices and standards.
  • Policy Analyst: Analyze healthcare policies and recommend improvements to enhance service delivery and patient outcomes.
  • Quality Improvement Coordinator: Lead initiatives aimed at improving healthcare quality and patient safety through data analysis and process optimization.

These roles highlight the diverse career paths available to graduates, emphasizing the importance of strong leadership and management skills in the healthcare sector.

 

DISCLAIMER: The information above is subject to change. For the latest updates, please contact LOA Portal's advisors.

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